A little flexibility, thoughtfully designed.
RETURN POLICY
We offer a 2-day return window to ensure you have sufficient time to inspect and experience your purchase.
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Return Window
Return requests must be raised within 2 days of delivery.
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02
Product Condition
The jewellery must be unused, unworn, undamaged, and in its original condition.
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03
Original Packaging
All original tags, packaging, pouches, boxes, and accessories must be intact and returned with the product.
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04
Condition Requirements
Products showing signs of wear, scratches, damage, alteration, or misuse will not be eligible for return.
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05
Refund Processing
Once the returned product is received and passes our quality inspection, your refund will be processed within 7–10 working days.
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Verification
Refunds are processed only after successful pickup, receipt, and verification of the returned product.
EXCHANGE POLICY
Changed your mind or looking for another piece? We offer exchanges within 7 days of delivery.
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Exchange Window
Exchange requests must be raised within 7 days of delivery.
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08
Product Condition
The product must be unused, unworn, undamaged, and in its original packaging with all tags intact.
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09
Availability
Exchanges are subject to product availability.
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Alternative Selection
If the requested piece is unavailable, you may choose another product of equivalent value, subject to our exchange terms.
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Eligibility
Products that have been worn, damaged, altered, or returned without original packaging may not qualify for exchange.